Amazon Recruitment Drive 2023 | For Catalog Assistant

Amazon Recruitment Drive 2023

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Job Description

Amazon Recruitment Drive 2023

Description

Amazon Recruitment Drive 2023

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Services will appeal to you.
We are looking out for candidates for Catalog Assistant
In this role, you will be responsible for working closely with Service Providers, Customer Service team, Customer outbound process, Service category team and Operations to identify the gaps in fulfillment of a service provided to the customer and work with them to alleviate their acute/ short-term issues. You will partner with program and product management team as well as to identify long-term fulfillment features and programs to improve customer experience on the Amazon Home Services business in A.in.

Key job responsibilities

• Under general supervision, follow pre-defined processes, guidelines, and SOPs to perform tasks with high levels of accuracy and productivity
• Tasks including interacting and coordinating with customers, gathering and presenting customer feedback and
• ensuring Amazon remains competitive, wide selection and good product information and solving challenging operational goals. Also includes maintaining records of work, tracking business workflow, escalating deviations.
•  Report audit results and communicate them to others within the organization.
•  Analyze data and identify new trends/patterns.
•  Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality.
•  Should be open to work on Saturday & Sunday, with any other 2 days of the week as off.

BASIC QUALIFICATIONS

• Bachelor’s degree required.
• Strong Analytical & Excellent communication skills (verbal and written) & should be able to articulate thoughts
• clearly: both verbally & written form. · Be detail-oriented & well organized, capable of handling multiple projects at once, and deal with rapidly changing priorities in a fast-paced environment.
•  Must have experience in establishing, measuring & meeting service level agreements, improving the performance & quality of the processes & managing complex operational concerns.
• Experience in a highly analytical, results-oriented environment.
• Strong process definition and optimization skills; Proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination.
• Highly proficient in Microsoft Office and Windows based applications.
• Peer respect – establish and maintain cooperative working relationships

PREFERRED QUALIFICATIONS

• Knowledge in Excel, SQL and Macros would be a plus · Experience with e-commerce, retail, advertising, or media would be an advantage.

About Company

Amazon’s mission statement is to “serve consumers through online and physical stores and focus on selection, price, and convenience.” Amazon’s vision statement is “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its.

Here’s a sample example for your answer: “I would aspire to work at Amazon because, in my opinion, it is a great company where I feel I will be able to work to learn and grow among other self-motivated people.

Apply Link : Click Here