Table of Contents

Genpact Off Campus Drive 2023 | For Process Associate

Genpact Off Campus Drive

All company names, logos, and types are the intellectual property of their respective owners. All company, product, and carrier names used on this Internet site are for identification purposes only.

We are not affiliated with any company/agency/agent whose jobs are published on placementcell.in, we are only fact issuers for task openings

Job Description

Role: Process Associate
Primary Location: India-Hyderabad
Education : Bachelor’s / Graduation / Equivalent

Genpact Off Campus Drive

Process Associate -Customer Service- Non-Voice-HIG007410
With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
We are inviting applications for the role of Process Associate, Non-Voice Customer Care
We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment

Responsibilities

Genpact Off Campus Drive

Provide resolution to maintain standards of quality
Recognize trends and patterns and raise issues timely
Provide insights to help improve the support to the users
Maintain a thorough understanding of processes and policies
Provide excellent customer service to our customers

Qualifications we seek in you
Minimum qualifications

Any Graduate (PG an added advantage)
Freshers are eligible
Fluent in English

Preferred qualifications

Effective probing skills and analyzing / understanding skills
Problem solving skills with customer centric approach
Must be able to work on a flexible schedule (including weekend shift work)

About Company

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

I learned a lot because of my team and managers. I got appreciations from client and team side. They provided very friendly environment to work.