Infosys Recruitment Drive 2022 | For Process Executive
Infosys Recruitment Drive
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Job Description
- Role: Process Executive
- Qualification: Graduate
- Experience : Fresher
Responsibilities
Infosys Recruitment Drive
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be an added advantage
- Â Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Â Productivity applications like Microsoft office tools.
- Â Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Â Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Â Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Educational Requirements
- Graduate
- Service Line
- BPO Service Line
Preferred Skills:
- Customer Service
About Company
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.
We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
How To Apply ?
Interested and Eligible candidates can apply for this drive by clicking on Here